I hope you find the answers you're seeking below, however if you do not, simply email me at info@ursulajo.com and I will try and be of better help. • What is the wait-time? All the listed items are already made, but if you are looking for a custom-piece, my wait-time is anywhere from 1 to 3 weeks, depending on the difficulty or the items necessary to purchase. Thank you for understanding. I love what I do and I want you to be happy! There's nothing better than having a customer drop me an email, telling me how excited they are with their new items. :) • How much is shipping? My Europe shipping rate is included in the price by Swiss or Italian Priority Mail service without TWA. If you want a 100% safe mailing you will have contact me for the difference. • Overseas Shipping? Shipping overseas will be made by International Registred Priority Mail, you will recive a request for 10 CHF (around 9.50 $). • What days do you ship? Shipping days are from Monday till Saturday, at latest 48 hours after your purchase/payment. If you have more questions, please don't hesitate to contact me :D